Urgent appointments
We have some appointments which are released ‘on the day’ to allow access to a doctor for urgent cases. If you feel your condition is medically urgent the emergency appointments are released at 8am each morning. It is important not to abuse this system.
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 0161 223 1658, Monday to Friday from 8am to 6pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
- use our online appointment request form, Monday to Friday 8am to 6pm. Please allow 3 days for a GP response
- phone us on 0161 223 1658, Monday to Friday from 8am to 6pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
You will be offered the first available appointment with a doctor or nurse. If you wish to see a particular Doctor there may be a delay in the appointment being given. However, if a request is made to see a particular Doctor in the Practice this will be arranged.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using your Patient Access account
- phone us on 0161 223 1658, Monday to Friday from 8am to 6pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are too ill to attend surgery, requests for home visits must be made before 10.30am. Please give full information to the receptionist including the correct address where the doctor has to visit. A contact telephone number will also be requested so that the doctor can ring to assess the need for a visit.
If the visit is of a medically urgent nature please make sure you inform the receptionist so that she can ask the doctor to speak to you to assess the urgency of your call.
A visit should only be requested if you are physically unable to come into the surgery. It is very difficult to perform an examination at home. Arranging for someone to bring you to the surgery is a better option. The practice nurse may be able to visit to provide services to the housebound patients by arrangement over the telephone.